Crowne Plaza Dulles Airport

Great Service. Very flexible and very patient

We held my wedding at the Crowne Plaza Dulles hotel on Saturday, September 24th and it was absolutely wonderful! Our guests raved about the appetizers served during the cocktail hour, the Ballroom was simply beautiful and the dinner was delicious. The staff did a phenomenal job. They were pleasant and attentive at every turn. We are so glad that we booked with Crowne Plaza. When we began to look for a venue, it was very important to have it in local. I had heard from a friend that Crowne Plaza did a nice job with weddings. We met with Jay Bhalla and he made things very easy for us right from the start. While we looked at other venues, Jay held the date for us at the Crowne Plaza until we could decide. He went over the wedding package and gave us additional options to fit all of our needs. He was always available by phone or email and was always prompt in responding to any questions that we had. He and his staff did a wonderful job. We will be returning to the Crowne Plaza for any future events we may host and we will definitely recommend the Crowne Plaza to our friends and associates. Thank you to Jay Bhalla and everyone at the Crowne Plaza for making this such a memorable occasion. Thank you Crowne Plaza for maintaining high standards at your hotel and yet remaining an affordable place to do business.

Crowne Plaza is a great place to hold a wedding reception. We spent months researching nearly every venue in Northen Virginia and several spots in DC and Maryland and the Herndon Crowne Plaza offered the best value. The catering manager, Jay, was very easy to work with and he ensured that our reception went very smoothly. Our guests were very pleased with the quality of the servive, the food, and the entire experience. We highly recommend this place!!!

Jay Bhalla was very helpful. He always was there for us even last min changes. We looked around best deal and now I know for sure also best service.

The Catering Manager Jay Bhalla and everybody were really helpful. The reception hall is awesome.

The fact that you can work easily with the staff - who understands your needs, cultural values and gives you an instant response towards any last minute questions you have- makes Crowne Plaza, Herndon - the place to do your parties..... We love how the picture came out after the event. The place looks gorgeous, excellent parking facility, wi-fi access for all my guests... loved it.....

I LOVEEEE the Crowne Plaza. Jay Bhalla, Catering manager, was super responsive and helpful throughout the entire process. He was flexible with my budget and my time and was always responding the same day in answering all of my questions (and trust me, there were A LOT!). The hotel staff were super accommodating and allowed my bridesmaids and me to set up everything the night before at no extra charge. My entire family and guests were impressed with the high quality of customer service provided on the day of. I would hands down recommend this hotel to EVERYONE who's going to have a wedding in the MD/DC/VA area!!!!!!!!

We had our ceremony and reception at the Crowne Plaza Dulles and it was perfect! We were working with Jay Bhalla, and the quick and attentive service he gave us from start to finish was unbelievable. He listened and executed all of our wants and wishes beautifully. He even made sure he saw me to the door before I walked down the aisle! The hotel looked amazing! The service was excellent and the food delicious, and all at such a reasonable price! Crowne Plaza made our wedding day dreams come true and we would highly recommend them to anyone!

It was amazing! too good. Very well organized, arranged and great team work. Everyone appreciated very much. Special thanks to Mr Jay Bhalla for working with us right from the begining and made our day. We will never forget ...always remember....special thanks to My Jay as well the entire staff.

I was very skeptical about using Crowne Plaza at the beginning for my wedding reception but I must say I have no regrets.Jay Bhalla was a pleasure to work with. He responded to my e-mails in a timely manner and was very flexible in meeting all our numerous requests. He was simply the best vendor we worked with!On the day of the wedding, the staff looked very smart, the food was good and the service was excellent. We couldn't be happier with the way things turned out. A very big thank you to Jay and his team for a job well done!

Jay Bhalla and Raul Laredo were both delightful and extremely helpful in making this a pleasing experience!

Jay made this experience one of the easiest. I had heard many horror stories but I was put to ease. He was patient and walked me through everything. He has many many contacts to assist in your preparation, take him up on it. The DJ he recommended was phenominal. I just I taken his advice on the photographer. Melissa was also incredible. We had to block off rooms, and she made that easy. When we went over our block, no worries she just added more. Thank you again Jay and Melissa for helping to make my wedding the day I had always dreamed of, we will definitely use you guys again.

We were extremely happy with the quality of service the Crowne Plaza provided. Jay Bhalla went above and beyond to ensure all of our needs were met and was a joy to work with! The food was excellent, the staff was very professional, and the hotel was very accomodating to all of our guests. The Crowne Plaza was very reasonable providing a low room rate for our wedding block, a reception including a cocktail hour and dinner, and buffet breakfast the following morning at half the price of competitor hotels without lacking any service. We highly recommend the Crowne Plaza...do yourself a favor and check it out!!

Dealing with the Jay Balla, catering manager, was great! And when he went out of town, Tim, his back up, was very helpful. The only problem I had was with the Sales and Reservations with the blocking of rooms for my guests. Overall I still will recommend this site to anyone. We had a lot of fun and everything turned out great!

the service was excellent and prompt and the managers were always there to help

Perfect wedding, perfect reception, perfect food, perfect service, perfectly convenient location, perfect price. Best value in Northern Virginia/DC area, and I looked into them all and have been to many, many weddings. Jay Bhalla, Oscar Borda, Melissa Geter, and their staffs, treated us as if they had been waiting all their lives to celebrate our wedding reception. As I asked for many, many details, they smiled and accommodated every request. They smiled because they knew the quality of the product they were providing, but I had no idea. The food was excellent, hot, more than plentiful, constantly replenished even late in the evening. The wait staff followed every request quickly, consistently and cheerfully. The reception hall for our 223 guests was lovely, with chairs so nice that we did not need rental covers. Many extras were provided free of charge, including an extra hour of ballroom use, table decor, and even an extra entree for the buffet. We originally chose Crowne Plaza Dulles Airport because it had a hotel so our guests could stay at the reception site. It is not on the airport grounds, but a free shuttle took our guests the five minute ride from the airport. Several rooms were provided gratis for the bridesmaids to prepare and stay the night before the wedding and for the bride and groom (beautiful suite, they told me) that night. An onsite pub and restaurant, Houlihan's, was perfect for the "after-party" and was so convenient and safe for our lively young guests. Outside the banquet hall was an outdoor seating area, very convenient for guests to take a break. The Herndon Festival fireworks display added to the fun! The restrooms were Ritz Carleton quality, with mirrors, marble, shoe-buffers and general luxury. The ballroom was very convenient to the covered parking area, a real gift for handicapped guests.The value for the money had to be the best in three states/districts. The complete buffet dinner, with several hours of open bar, champagne toast, cocktail reception, and an elegant ballroom with professional servers, and with all taxes and gratuities included, came to nearly half the same services would be at other northern Virginia venues. My husband, a Ph.D. in economics, was amazed at the value. The only thing the Crowne Plaza Dulles Airport lacked was the "country club view," but, once it gets dark, why should one pay double for a view that is invisible? The convenience of the Crowne Plaza Dulles Airport, which is actually in Herndon, probably accounts for the lack of a view, but the physical comfort/convenience that this facility has makes up for it in many, many dollars saved. I wish I had another daughter so I could use the Crowne Plaza Dulles Airport for another wedding!

The Crowne Plaza Dulles was great! They were easy to work with and very accommodating. Always got immediate responses to questions and everyone was awesome to work with. The food was exceptional and we had many compliments that it was the best food they've had at a wedding! Overall a excellent day and a great venue, thanks.

The Crowne Plaza Dulles was great! They were easy to work with and very accomodating!! Always got immediate responses to questions and everyone was awesome to work with. The food was exceptional and we had many compliments that it was the best food they've had at a wedding!!

Jay Bahla at the Crowne Plaza was great. He was very helpful and accomodating. The food was great and the venue was beautiful. It was newly rennovated and perfect. I would definitely reccommend Jay and the Crowne Plaza to anyone who is looking for a venue.

Crowne Plaza Dulles Airport was literally 3 minutes from my Wedding Ceremony. It was CONVENIENT for me, my wedding party, and my guests. The atmosphere was astonishing! I'd recommend it to anyone who are looking for something classy and gorgeous, at the right price!