home >  categories >  jewelry >  washington diamond >  reviews

Washington Diamond

Services:

Jewelry

Trusted by Washingtonians for Value, Quality, & Integrity since 1969.
Phone: 800-494-6665 
1243 W Broad Street, Falls Church, VA 22046
 
Overall Rating
4.9 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.9/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.8/5.0
Flexibility:
4.8/5.0
 
61 Total Reviews
 
Peter A.
Wedding: 9/29/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Washington Diamond made my search for an engagement ring a painless and straight-forward process. I came into their shop knowing very little about what kind of ring I wanted to get my soon-to-be fiancee, but Tom made me feel at ease immediately. He was great at answering all of the questions I had in very clearly and with great knowledge. I never felt like I was being "sold" a ring - Tom helped me distill my fiancee's likes and personality to find the perfect setting. After purchasing the setting, the great customer service continued. I received frequent emails and phone calls to let me know when the setting was ready for my diamond. When visiting the shop to get my diamond appraised and to pick up the final engagement ring, I was warmly welcomed and never rushed out. My fiancee absolutely loved the ring and I have Tom and everyone at Washington Diamond to thank. We're going back to look at wedding bands and I have no doubts that I will have the same great experience I had when shopping for an engagement ring.
Don
Wedding: 9/2/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were referred to Washington Diamond by a friend who has been going to them exclusively for many years. The experience was fantastic. No high pressure sales pitch, just great customer service, great selection of diamonds, and great prices. I worked with Walter to design a ring for my fiancee and it blew us away! It was SO gorgeous and she can't stop staring at her hand :) GO THERE. They will not disappoint! Thanks to everyone at Washington Diamond. You knocked it out of the park! Don
Brianolmes
Wedding: 7/6/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Tom from Washington Diamond was the consumate professional. After scheduling an appointment, he spent time with me to talk about my needs and expectations from a diamond store. I couldn't be happier with the service, value, and service that they provided. Whether it was resizing the ring, cleaning services, or picking out wedding bands, I was treated with the upmost respect and care. All I can say is that I am so happy to have gone to Washington Diamond and I would whole heartedly recommend this place to anyone.
Shawnie
Wedding: 4/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
You certainly won't find anything better than Washington Diamond. I came across them when I was looking to purchase an engagement ring for my fiancee. Oddly enough, it was the first place I went to see for engagement rings, and I certainly didn't expect to be so impressed on my first visit. I met with Tom Daube, and his very personable attitude and expert knowledge of engagement rings provided me with a superior jewelry shopping experience. What I found particularly comforting was his ability to work with me in finding the perfect engagement ring at the price I was looking for. Before I made any decisions, he encouraged me to look around the area, and see if I could find another jeweler offering a better price. True to his word, I couldn't find a better price! I went ahead and purchased the engagement ring, and I couldn't have been happier with my decision and my fiancee also can't seem to stop smiling whenever she looks at the ring on her hand. My fiancee and I are now on the second part of our ring adventure. Rather than looking around, we headed straight for Washington Diamond for our wedding bands. This time we met with Afton Boykin, and she provided us with yet another pleasurable shopping experience. She sat down with us and showed us a whole line of different wedding bands we could choose from. After some time, we eventually decided on the ones we wanted, and knew we made the right decision. I highly recommend Washington Diamond. You certainly will not be disappointed!
westlingk
Wedding: 4/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
You certainly won't find anything better than Washington Diamond. I came across them when I was looking to purchase an engagement ring for my fiancee. Oddly enough, it was the first place I went to see for engagement rings, and I certainly didn't expect to be so impressed on my first visit. I met with Tom Daube, and his very personable attitude and expert knowledge of engagement rings provided me with a superior jewelry shopping experience. What I found particularly comforting was his ability to work with me in finding the perfect engagement ring at the price I was looking for. Before I made any decisions, he encouraged me to look around the area, and see if I could find another jeweler offering a better price. True to his word, I couldn't find a better price! I went ahead and purchased the engagement ring, and I couldn't have been happier with my decision and my fiancee also can't seem to stop smiling whenever she looks at the ring on her hand. My fiancee and I are now on the second part of our ring adventure. Rather than looking around, we headed straight for Washington Diamond for our wedding bands. This time we met with Afton Boykin, and she provided us with yet another pleasurable shopping experience. She sat down with us and showed us a whole line of different wedding bands we could choose from. After some time, we eventually decided on the ones we wanted, and knew we made the right decision. I highly recommend Washington Diamond. You certainly will not be disappointed!
Lee and Karl
Wedding: 1/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Tom Daube is a very professional worker. He is not your typical salesman. He is very down to earth, personable, and patient guy. He is very easy to work with and very responsive. We would definitely recommend him when shopping for rings / jewelry.
Victoria
Wedding: 11/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
What a beautiful selection of jewelry! I was very nervous going into Washington Diamond as I had been told by other jewelry stores that my marquise diamond solitaire engagement ring was just too awkward to work with and that I'd have to get a new band to find a ring that would fit flush. Walter Via at Washington Diamond put me right at ease when we sat down. No engagement ring was "impossible" to work with. He showed me many bands that worked with my ring and I couldn't be happier with what I chose! My husband, not used to wearing rings, found a comfortable and classy ring that he's very happy with. Walter's knowledge about diamonds, and jewelry in general was very impressive. I knew we were in great hands. I'm so impressed by Washington Diamond's customer service, value and professionalism. I would recommend this jeweler to any...
Kimberly
Wedding: 9/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can't say enough good things about Washington Diamond. My husband found them while he was researching my engagement ring through a "certified diamond website" that I can't recall its name. He said he had an amazing experience with them through his engagment ring buying stage. We went back to buy our bands and I knew immediately why he liked them so much. You need to have an appointment, be buzzed into the building, are offered a beverage, and then are sat down with a consultant. We did all our work with Walter. He was great! He worked wonderings with our pricing, resized my ring in one day (made an extra effort since we were driving in from 3 hours away). We live in Newport News so it was a trip to go - but definitely a well worth it trip. I love my rings as does my husband!
leaton81311
Wedding: 8/13/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband bought my engagment ring from Washington Diamond and I can't thank them enough for the guidance they gave him. I was so pleased with the ring and he was so happy with the customer service. He shopped around online and at other stores and found that because of the outstanding customer service Washington Diamond was the best place. We also bought the wedding bands here as well. I would recommend!
Rob C
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I bought a diamond for an engagement ring at Washington Diamond. It was a great experience all around - Tom Daube was tremendously knowledgeable and helpful. My only regret is not finding them sooner - wish I would have bought the entire ring their - rather than just the center stone.
plumbie729
Wedding: 5/1/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Washington Diamond defines what a modern day professional jeweler should be. Expect warm but candid attention by people who know and genuinely understand their trade. Prices are fair to good on most pieces. Don't expect to get a steal at Washington Diamond; you will get knowledgeable jewelry professionals whom appear to deal with high integrity and offer fair prices. Highly recommended.
Holly
Wedding: 4/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The group at Washington Diamond is excellent- very helpful, accommodating and really worked hard to find us the perfect wedding bands. My engagement ring also came from the store and it is perfect! I would highly recommend purchasing any jewelry through the store.
Leila
Wedding: 10/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We worked with Walter from Washington Diamond for the engagement ring as well as the wedding bands. He was one of the most straightforward jewelers we talked to when looking for engagement rings and was very receptive and worked with us on designing the rings for my wife based on what she liked; as well, the prices were very reasonable.
Laura
Wedding: 10/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Not only is Washington diamond great value for cost, but they are knowledgeable and so professional. Out of all of the jewelers we went to (and we even met ronnie mervis) the guys at WD put us the most at ease. They didn't try to push us on anything we didn't need or want. They listened to us and kept us in budget. We couldn't be happier with our rings.
Meg D
Wedding: 10/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I found Washington Diamond just by searching online, and I'm so happy I did! We had previously tried some other very well-known places in DC, but hadn't found the right combination of attentive, trustworthy service and rings that we truly liked. We worked with Tom, who was wonderful! He was patient, helpful, not pushy at all, and we actually had fun ring shopping! He was helpful and responsive even after the sale. We feel that we've found a trusted jeweler that we can return to in the years to come! We would recommend Washington Diamond, and Tom, to anyone.
Zen
Wedding: 9/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I felt that Washington Diamond had the best setting selection for the price. Craig provided additional education on diamond color (he showed us how to see the yellow in a diamond on white paper), clarity & cut (sparkle), and diamond location. We weren't sure if we would purchase the ring here after our visit. Craig kept in touch with us via email to ensure that all our questions were asked. My finance later surprised me with the ring over New Years Eve last year. I was expecting it later this year. He ordered it in October and the ring was ready in 2 weeks. Unfortunately, Craig is no longer working there, but I would still trust any other salesperson at Washington Diamond and highly recommend this place for wedding/engagement rings.
Andrew
Wedding: 8/7/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Washington Diamond offers unsurpassed value and expertise. My wife and I went to many stores but Washington Diamond was the only one that solved our problem. She wanted a wedding band that fit snugly against her engagement ring. All the other stores said she had to get either an unsightly curved band or an equally unsightly dual band. Tom at Washington Diamond was the only one who suggested a slight modification that both improved the engagement ring and allowed it to sit snugly next to the preferred wedding band. They saved us 40% to boot.
happywife and Sean
Wedding: 7/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband had a great experience at Washington Diamond when he went to pick out and purchase my engagement ring. When it was time to pick out our wedding rings, we decided to go back to Washington Diamond and I'm so glad we did. We are very happy with our wedding rings! The gentleman we worked with was patient and knowledgeable. They have a wide variety of rings from which to choose and because you have to have an appointment to go there, you have undivided attention from a jewelry expert. We never felt pushed into buying rings that weren't right for us either. For example, though I tried on wedding bands with diamonds in them, I knew I wanted a ring that was similar to my mother's. I wanted a solid, platinum, delicate band. I would think that many sales people would want to push the idea of adding diamonds to it, but the gentleman who was helping us never did that. Instead, he helped me find a band that coordinates beautifully with my engagement ring and is exactly what I wanted. My husband's band looks like it was meant to be on his hand. We also got our rings inscribed on the inside and they did that very quickly and beautifully. We are very happy with Washington Diamond and absolutely recommend them.
Kristine
Wedding: 10/17/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband (then-fiance) and I went to several places to look for wedding bands and finally felt comfortable and satisfied at Washington Diamond. We worked with Tom and he helped us find what we were looking for and patiently kept track of which designs I liked and didn't like. He's very polite and not pushy. He also gave us a nice discount when the sticker price didn't match the current value of my ring. I have already brought a friend to look for an engagement ring for his girlfriend, and my fiance has said he wished he'd gone to look their for my ring. Make sure you set up an appointment before you go!
Artemisaeb
Wedding: 10/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased our platinum and palladium wedding bands at Washington Diamond. We loved the private, one on one appointments and have come back since our wedding purchases to purchases anniversary gifts, including another wedding band for the stacking look. Fantastic service and the perfect shopping experience!
 
 
Find Washington Diamond reviews from newlyweds in Washington, DC that used Washington Diamond for Jewelry services.