Waterford at Springfield

First I want to start out by stating the Waterford has the most awesome staff in the business. Kevin your awesome! Chef Mike totally rocks it out in the kitchen with his gourmet style comfort food. My husband and I were overjoyed with the entire coordination process. The facility is state of the art and would accomodate any bride/groom on their wedding day. We had a small quaint wedding. However the staff and servers professionalism & dedication made it truly a stellar experience. The CEO when not with other customers always greeted us with a handshake & smile. Am I recommending the Waterford??? NO DOUBT! Brides LOOK NO further for your venue!!! They made my wedding planning experience one I personally will never forget :-)

wonderful service and great food

All in all, waterford springfield was a wonderful choice of venue. From the sales experience to the day of the event, everyone was very helpful. My only complaint was that the staff threw out the leftover appetizers from our off-premise caterer...though that could've been my fault if I was supposed to tell them ahead of time I wanted it saved? In every other way they were great. My guests seemed to like the venue also.

Awsome..... they were very nice and professional.. The cost of the wedding was reasonable. the food was excellent too. they will work with you step by step and make sure your dream comes true

The Waterford definitely knows what they are doing! They have so many details already laid out that it took the stress out of my planning! It was so refreshing to have things so well prepared and thought out... that we didnt have to re-invent the wheel every time something needed to be done! Due to the nature of the place, they are not terribly flexible but we were able to work everything out! On the day of our wedding, they treated us like royalty and I could not have asked for more!

"Words cannot express my sincere thanks and appreciation to the Waterford Staff". Ms. Nerisha Joshi, Sales Manager was extremely professional, insightful and helpful in making my wedding day come to life. The Von Sternberg Ballroom was where my ceremony was held and when I saw the set-up of the room and the lovely decorations, I was completely blown away. As my husband and I walked into the reception in the Hazel Ballroom, we both were speechless of how well the Waterford Staff were able to flip the room quickly and swiftly just in time for the reception. It's simply amazing how well the staff worked as a team. Throughout the entire evening, Waterford Staff were consistently available during the ceremony, cocktail hour and reception. I must comment on the food....one word...."Delicious". The food was phenomenal and many of our guests complimented us on the diversity of the foods and flavors. We knew we were in for a treat after attending the Food Tasting back in July with the Waterford Chef. We were extremely impressed by the Waterford and I would definitely recommend this venue to future brides. Throughout the entire year I planned my wedding, every time I phoned the Waterford regarding questions and/or comments, someone was always there to take my phone call. Thanks Waterford-Springfield Family! Be blessed, Rashanda L. Jenkins Wedding on October 16, 2010

The Waterford accomadate my every need. Since I was without a planner I decorated everything for my wedding myself with the aid of my family and they gave us Champagne when we finished. It meant so much to just they did that. They even pulled something out of their store room left from another wedding that matched my theme. They were very professional the day of and the staff told me it was my day to feel like a princess. The space is romantic and we got a lot of compliments on the quality of the buffet food served.

I can not say enough good things about the Waterford. We were planning from out of state and Saul was very good to meet us on our schedule when we were available. I felt that he was very receptive to all the things we wanted to have and the way we wanted things to go smoothly. The only thing I was upset about was that my mom was pulled out during the father daughter dance to answer a question about the event order. I wish she could have seen me dance with my dad, and then I was pulled out during my husband's dance with his mother. All to sort out the extension of our bar until 1030 which we wanted to do from teh beginning but they would not let us decide until the day of. The food was very wonderful though and the room was decorated exactly the way I wanted. People are still raving about the food.

We only did our reception here, but we were not disappointed! The minute my fiance and I stopped walked into the Waterford we knew we were at our reception site! It was absolutely wonderful! We booked in June 2009 for a wedding in April 2010. Every time I called or e-mailed I was promptly answered back exactly what I was looking for. We worked with Louis for most of the planning but during the last month he went to the Fair Oaks location so we continued with Saul. Saul took over and everything went beautifully! At our 90 day appointment we got to sit down and taste food and talk about our ideas and ask questions. The owner himself was so personable. When we went in for our final sit down to go over everything for the event not a single thing was left. The way they paid attention to detail was amazing. When I dropped off the stuff for our centerpieces and few table decorations I went over everything one more time with the banquet manager. She was great and knew exactly what I wanted. It was such a stress relief to arrive at my reception knowing everything was perfect the way I wanted it and even better then knowing it was beautiful was seeing that everything was exactly how I wanted it. The evening was perfect! I would recommend this site to any couple looking for elegance, decent prices, personable staff members, beautiful memories, amazing food, and just an all around enjoyable atmosphere - the limited stress this place will provide is an added bonus!!

If I could give more than 5 points for the everything regarding Waterford I would. I have never experienced better customer service. They really are there to make your day so special. They accommodated us in every way possible. I was referred to Waterford receptions from a friend. They have an excellent reputation. The ballrooms are beautiful, the waiting staff is excellent. Everyone who works there is extremely professional. You have several meetings to put you at ease and help you with the choices you have to make. The Waterford is pretty much all-inclusive as they can also help with centerpieces.

The Waterford at Springfield is so beautiful inside that you want to get married the same day you take the tour of the facility. The staff is very professional and takes very good care of you. The Manager (Louis) is the most professional person in the wedding business I have met so far. He strives to take care of your every need and then some.

The Waterford was the best decision I could have made for my wedding! Saul was wonderful and extremely helpful and responsive. On the day of Angela was there for me every second that I needed her. If there was something I asked of her she quickly corrected it which is why I would give them nothing less than 5 stars. There's always going to be something that goes wrong..but as long as there is someone there to fix it and fix it quick I can not complain. The room looked gorgeous. They took everything I gave them and placed it just as I had instructed. They worked well with my other vendors and you can tell they are professionals at their job. Now my guests favorite part...THE FOOD! it was amazing. Of course I hardly ate any but my guests had nothing bad to say. Although the bruchetta during cocktail hour was frozen and soggy..I can look past that because the crabcakes and shrimp were amazing. The stuffed autumn chicken and salmon were delicious. Thank you waterford for helping my wedding dreams come to life!

Excellent place to have a reception. Saul is knowledgeable when planning. The room was beautiful and set up just as asked including a kids section with TV and games. Chicken piccata was delicious. Great price when compared to other locations where you have to pay a fee and then hire a caterer.

We paid for our daughter's wedding ceremony and reception. Saul promised us a lot but was absent on the day of the event and a lot of promised items were missing (like a unity candle that we had to run and purchase at David's Bridal for $40 minutes before the ceremony). Also, they promised us no more than 2 weddings, but there were at least 5 that same Sat. As a result the brides room was all messed up and our "dedicated staff" kept disappearing to help out at other events. The meat carver even disappeared before dinner was served. The staff is clearly overworked and underresourced. You also have to demand that they serve the premium drinks that you paid for. If the event staff was half as good as the sales staff, this would be an awesome venue. Maybe the economy causes them to cut back so much. Before you plunk down your nonrefundable deposit, stop by on a Fri or Sat wedding event to see for yourself.

We had a great reception here. Everyone went out of their way to make it a perfect night; even with our many requests throughout the process. The price was great for the DC area, because it includes everything! I would recommend adding some decorations for the chairs, and some other features to make it unique. The only reason they did not get a 5 in all categories is because the bartender was not great (but lots of good alcohol included), and they were not always flexible in the set up if you were bringing your own stuff, overall almost perfect though.

The Waterford is a beautiful place and our reception turned out wonderfully. We did, however, have some issues with them double booking our room -- but once the mistake was realized it was quickly rectified by the owner himself. The food was great!! The staff was friendly and professional. I would definitely recommend this venue -- just make sure that you book early!!

There were things we really loved about the Waterford and things that looking back we did not like. It is a beautiful site and overall we wouldn't change much about our wedding there but they don't have a good place to take pictures. They have a beautiful fountain in the front lobby and it would be great to take pictures there but it's right where guests are and if there's another wedding there's other guest around that area. They also don't like the brides seeing each other so if you are taking pictures and the other brides ceremony is starting at that time they push you out and hide you. I was not happy with that. We also had boxes for cake for our guests to take home. We don't think they cut big enough pieces of cake and probably threw out or took some of our wedding cake. But overall those are the only negative things. The food was amazing and all the guest raved about the food so that was awesome. The site was beautiful and let us do a bunch of decorations.

I am very happy that we chose the Waterford at Springfield. It's a really convenient locations and so easy to find. It is so great that there were two bridal rooms. They brought the wedding party snacks and drinks two hour before the ceremony started, which is an excellent service. There were some last minute changes that we had to make, but the staff as very patient. During the reception, the staff served us our food first. We didn't have much time to eat our food though since we had a sweetheart table and everybody came up to talk to us, which we didn't mind =) After the wedding, the staff packed up all of our things- unity candles, champagne flutes, gifts, etc. and helped my parents get them into the car. The staff is very helpful, patient and always there to help. It was a breeze working with them =)

Everyone at the venue was very helpful. I was able to get in touch with a coordinator anytime I needed to and they were able to take care of my every need. My reception ended up being more than I had ever imagined.

Reception site: Very beautiful and spacious. Many compliments from all of our guest. Only problem people might encounter is multiple parties on the same night. We have two other weddings right next to our ballroom. Our wedding start 2 hours later than the other two so we didn't have problem with inside space. Food: We have filet mignon & salmon combo. From several feedback from our guest, the food tasted very bland and that they have to go out to eat afterward. Open bar: Our friends said they can barely taste the alcohol in the drinks. We were told they were a bit thrifty with their alcohol. Service before the wedding: Great! They were always available for questions. Service during the wedding: Feedback from our guests from several tables said that they rarely see the waiter or get response for their small requests. We had also ordered chicken for 2 of the kid's table and it was delivered incorrectly to several adult tables. Both of the kid tables that were suppose to get chicken got filet mignon & salmon. I was notified during the reception and had asked them to fix it, but they never did.